How often do you hear:
The healthcare system is inefficient and unpleasant, and it causes staff and patients to become disengaged, inefficient and to make mistakes. Good people get defeated by a bad system. This results in inferior outcomes at best, and burnout at worst – double that of other white collar occupations. We want to help transform healthcare. We find or create tools to give patients more of what they want, and staff less of what they don’t want.
Douglas provides media and written commentary, and speaking engagements, around future healthcare, and the innovation of using business processes as a new clinical tool.
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Douglas provides Healthcare Consulting to reduce risk and cost and improve the healthcare experience for patients, staff and doctors. These factors improve healthcare accessibility and affordability, and help an organisation to profit with reputation.
Adapting innovations from other industries to healthcare. While it is cost- and time-efficient to use known effective methods, it is essential to have an insider’s healthcare knowledge to achieve improved risk, cost and healthcare experience.
Douglas owns in the private specialist practice Artior Somnus Anaesthesia. He is accredited at all major private hospitals in Adelaide, and most smaller hospitals as well. Most types of surgery are catered for, including neuroanaesthesia, orthopaedics, ear/nose/throat, bariatric and paediatrics.
Learn MoreOur Patient Feedback Tool (PFT) is a great way to contact and engage your patients quickly through a web-based platform that is easy to use and was developed exclusively for healthcare providers.
How clinicians & non-clinicians reduce risk, waste and disjointed services?
Do you worry about risks to your facility’s reputation? Are rising costs threatening your profitability? Do you struggle to maintain a high -performing effective workforce?
This book shows you how to create a profitable facility with an enviable reputation, making you a preferred healthcare provider and employer. ‘Reimagining Healthcare’ helps you to determine the area to target for maximum benefit to your facility and ensure successful implantation by showing you:
Click Here to Learn More“This book will challenge your thinking and make you drill down to explore the type of behaviours and traits we need to meet the demands facing healthcare. Although we have elements of collaboration, healthcare is still in silos. Now we have the opportunity to create an engaging model of care that can inspire and drive change and true patient centricity, with improved patient outcomes and a sustainable healthcare mode.” – Mr Arthur Mitsioulis, Managing Director, OPIS HEALTHCARE
“Never doubt that a small group of thoughtful committed citizens can change the world. Indeed, it is the only thing that ever has.” – Margaret Mead
We are overwhelmed with healthcare data. While we have a national e-health record, it doesn’t attempt to harness information from personal fitness devices and apps, our genome or siloed data in medical, nursing or allied… Read more
A bad system will beat a good person every time. W. Edwards Deming Alongside impressive advances in technology, medication, equipment and knowledge over the last few decades, one aspect of healthcare has been overlooked –… Read more
“94% of all failure is a result of the system… not people.’ W. Edwards Deming System errors in healthcare are part of the culture – ‘that’s the way it’s always been done’. We should treat… Read more
