It is amazing that people who think we cannot afford to pay for doctors, hospitals and medication, somehow think that we can afford to pay for doctors, hospitals, medication and a government bureaucracy to administer it.’ Thomas Sowell, American economist and social theorist, Senior Fellow at the Hoover Institution, Stanford University.


Healthcare is 1,000’s of years old. Professional management has existed for around 100 years. Healthcare management is a few decades old, and we are still learning how best to use it.

Patients want more contact and education from clinical people. Staff want more training, so that they can do the best job possible. The system wants to reduce costs. Everyone wants to reduce repetition. How can we meet this gap?

We reduce risk and cost in healthcare delivery with our 5 step method that gets clinicians and non-clinicians to collaborate on improvement projects that matter to them. Better team engagement improves efficiency, reduces mistakes and creates a culture of continuous improvement.

Read further for approaches that clinicians and non-clinicians can take to reduce risk and cost, and improve the healthcare experience.
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