We are overwhelmed with healthcare data. While we have a national e-health record, it doesn’t attempt to harness information from personal fitness devices and apps, our genome or siloed data in medical, nursing or allied… Read more
A bad system will beat a good person every time. W. Edwards Deming Alongside impressive advances in technology, medication, equipment and knowledge over the last few decades, one aspect of healthcare has been overlooked –… Read more
“94% of all failure is a result of the system… not people.’ W. Edwards Deming System errors in healthcare are part of the culture – ‘that’s the way it’s always been done’. We should treat… Read more
3 min read Healthcare organisations must identify the issues at the heart of their problems before designing a solution to fix them – As published in MedicSA The problems and challenges faced by most healthcare… Read more
5 min read Summary. More and more hospitals are looking to doctors and nurses for insights to create and implement innovative solutions in care delivery (Kuhrt, 2017). This is Clinician-Led Innovation, and it leverages three core… Read more
3 min read We recently attended a workshop on incorporating patient feedback into the improvement of clinical care. The Challenge. Advances in technology are increasing society’s expectations. Patients increasingly demand a more patient-centred service; however,… Read more
4 minutes read The Barrier Collaboration can feel threatening to clinicians and healthcare managers. Both groups can become territorial and defensive, creating a barrier to change. The Breakthrough By conducting a threat assessment to ensure… Read more
3 minute read The purpose of healthcare is to provide the highest level of care and the best possible outcomes for patients. However, the interests of staff, clinicians, executives, boards, and shareholders do not always… Read more
Healthcare is Australia’s most significant industry, at 12.7% of GDP (~A$150 billion), with over 1.5 million people employed in healthcare and social assistance. That’s a big pie; however, you slice it. Global spending on healthcare… Read more