Just connecting existing systems and data would unlock a lot of our frustrations, improving the healthcare experience for patients and care providers alike. When I was a patient, filling out similar forms containing similar data, with little if any cross-checking, was extremely frustrating for me and dehumanising to care-providers, who become paper-handlers rather than patient-carers.
Connecting with Patients
Improving the healthcare experience for patients isn’t just a feel-good exercise. They and their carers become more engaged and efficient. Quality of care increases, and costs go down. It’s also a great way to increase referrals. When patients know that we care, they refer their friends and family.